Using Voicemail

In order to not miss any important calls, you may want to consider setting up your voicemail. It is fairly simple to do, and this article covers everything you need to know about your voicemail.

Faculty, Staff and students in dorms other than those listed below:

  1. Dial 6000.
  2. When asked for your passcode, enter 1234, you will be able to change the passcode later.
  3. The tutorial will then continue to guide you through the process.

QUEEN ANNE, CALVERT HALL, and OLD & CRESCENT TOWNHOUSES

If your extension is not the main number in the room:

  1. Dial 6000.
  2. Press the * key when you hear the recorded voice.
  3. Enter your 4-digit extension when asked for your mailbox number.
  4. Press the * key when you hear the recorded voice.
  5. It will repeat the mailbox number you entered and ask you to enter your passcode.
  6. Enter 1234, you will be able to change the passcode later.
  7. The tutorial will then continue to guide you the process.
  1. Dial 6000.
  2. When asked for your pass code, enter the passcode you previously set up.
  3. Dial 8, or for User Options.
  4. A list of options for customizing your Voicemailbox will be presented

Press "G" to Record a New Greeting

There are a couple options:

Press "L" to Listen to Your Greeting

From here, you can listen to the greeting that anyone sent to your Voicemail hears.

Press "R" to Record a New Greeting

The voice will prompt you to start recording your message.  Once you are finished, you can:

Press "R" to Review Your Greeting

From here, you can listen to the greeting you just recorded, to determine if you want to keep it.

Press "D" to Discard Your Greeting and Try Again

From here, you can delete the greeting you had just recorded.  You will be prompted to try again.

Press "A" to Append to Your Greeting

From here, you can add on to the greeting you had recorded, in case you were not given enough time, or you want to add more information.

Press "X" to Save Your Greeting

This will save the greeting you had just recorded, you will not be able to get the old recording back.

Press "X" to Exit

Pressing will send you back to your Voicemail's main menu.

Press "N" to List a New Name

The name associated with your phone number is the same name that appears to others whenever you call an on campus extension.  Press this button, and speak into the phone to change the display name, and since it converts speech to text, make sure to enunciate.

Press "P" to Change your passcode

You can change your passcode with this option, the passcode is the secret number that keeps your Voicemail safe.  Choose a number that you can remember.

Press "L" to Change Distribution List

Press "C" for Call schedule options

Press "T" to Access a Tutorial

The tutorial takes you through a set of steps to set up your Voicemailbox, greeting, and will record your name.

Press X to Exit User Options

This will take you back to the main Voicemail menu.

  1. Dial 6000.
  2. Enter your passcode when prompted.
  3. Dial 8, or for User Options.
  4. Dial 7, or P .
  5. Enter a new four to ten digit number for your new passcode.
  6. Your new passcode will be confirmed.

What If I Don't Know My Old Passcode?

Please fill out a ticket with the IT Support Center and make sure that you include your extension and office location with a description of your problem.

  1. Call 240-895-6000, and enter [your extension] followed by *.
  2. Enter your passcode.
  3. Proceed through your Voicemail as you usually would.

 

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  • 07-Jan-2016
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