Using Malwarebytes

OIT comes across many computers that are infected with Malware.  We recommend using Malwarebytes to scan your computer and remove the malware.

If you are experiencing any of the following, it may be beneficial for you to complete a scan on your computer with Malwarebytes.

  1. Popup ads appear often.
  2. Browser navigation gets redirected.
  3. A security program you never installed pops up scary warnings.
  4. Posts you didn't write appear on your social media pages.
  5. A program holds your PC for ransom.
  6. Suddenly you can't use common system tools.
  7. Computer becomes very slow and unresponsive.
  1. Go to https://www.malwarebytes.org/
  2. Click Free Version Download

  3. If prompted click Save File
  4. If the file doesn’t automatically open, check your downloads and double click the file.
  5. Click Run
  6. If asked "Do you want to all the following program to make changes to this computer?" click Yes
  7. Select Setup Language
  8. Click Next
  9. Read through agreement and check I accept the agreement and click Next
  10. Click Next when you are ready to continue with the set up 
  11. Click Next

  12. Click Next

  13. Uncheck create a desktop icon
  14. Click Install

  15. Click Finish
  1. Click Show Hidden Icons on your taskbar.
  2. Double click the Malwarebytes icon.
  3. Click the Scan Tab at the top.
  4. Make sure Threat Scan is marked.
  5. Click Scan Now

  6. Allow the scan to run (this can take a couple of hours)
  7. Proceed to the Removing malware found tab above after you have finished the scan.

Once your scan has completed you will be prompted that potential threats have been detected.  Please do the following to delete these threats:

  1. Under the list of threats, click Quarantine All.
  2. Click the History Tab at the top of the page.
  3. Click Delete All.
  4. When this process completes, you should be prompted to restart your computer.
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  • 18-Jan-2016
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