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In the process of troubleshooting web applications, Google Apps for instance, you might be asked to clear your cookies and cache. Instructions on doing this, and some information about internet cookies and cache can be found below.
For instructions on clearing your Cache, click the icon of the browser you are using:
For instructions on clearing your Cookies, click the icon of the browser you are using:
Cookies are bits of information saved within a web browser that can inform the website of previous activities that were conducted on the page previously, such as having items queued to purchase on a shopping website. Cookies also "remember" whether a user was logged into a particular site or not, or the state of the site when it was last accessed. Since the cookie informs the website to expect certain data, there might be a miscommunication.
Some cookies can track a user's web history, and inform advertisements, but cookies themselves, do not contain viruses or malware.
Your browser's cache (pronounced cash, or at times caysh), consists of small pieces of data taken and saved from webpages, or web applications. This data is used whenever one returns to optimize the load speed of a previously visited page or application. This information can sometimes lead to errors, if this data is different than the data on the page, or within the application, for instance if a webpage has recently conducted an overhaul. The browser expects one thing to happen, but is, in a sense, confused when it finds that it is wrong.
The cache and cookies aren't usually dumped automatically when the browser closes. Clearing out your cache is a valuable step in troubleshooting an error within a webpage or application. Closing your browser and reopening the program will not usually affect the issue if the reason for the error was due to a miscommunication involving saved data.